Jay Newton   (Back)
Service Delivery Management Consultant at Dell, Inc.
Medway , MA


Current Work:
  • Service Delivery Management Consultant at Dell, Inc.
  • Previous Work:
  • Senior Consultant at Third Sky, Inc
  • Manager, Application Support at Lifeline
  • Education:
  • BS, Computer Science, Boston University

  • Skills:
    Project management, Process improvement, consulting, management, business analysis, ITIL Certified

    Detailed Experience Summary:

    Service Delivery Management Consultant at Dell, Inc.
    February 2008 - Present

    Work with 5 major Dell accounts to provide single point of contact for escalations and process improvements.

    Senior Consultant at Third Sky, Inc
    October 2006 - February 2008

    Project Manager ITSM Consulting Create and deliver web seminars

    Manager, Application Support at Lifeline
    October 2003 - October 2006

    Hands on management of team that supported all companies applications.


    Detailed Education Summary:

    BS, Computer Science, Boston University
    May 1988


    Conversation History: (7 total)

    Date Person
    02/14/08 Jeff D'Urso
    02/14/08 Brent Trethewey
    02/14/08 Dave Will
    02/14/08 Sam Durso
    02/14/08 Jim Noble
    02/14/08 Ryan
    12/13/07 Mike Sachleben